FREE SHIPPING ON ALL ORDERS OVER$100 (DOMESTIC ONLY)

Shipping

Express Delivery within Australia via Australia Post 

Once you have placed your order, order process can take up to 2-4 business days* in major metro areas and capital cities and up to 10 Business days during Christmas and sale periods. 

Orders placed after midday(12pm) AEST may require an additional 1 business day to be delivered.

Once payment is cleared and your order is processed and posted, you will receive a shipping notification email with applicable tracking informationv and a link to the Australia Post website where you can track the status of your order. 

STYLEKEEPERS is not responsible for any lost or delayed packages once they are lodged with Australia Post. If you have any queries or concerns regarding the status of your package, we recommend calling the Australia Post helpline on 13 76 78.

 

In order to get full cash refund you will need to contact our team within 24 hours placing your original orders. Otherwise, your cancellation will be provided in terms of credit note.

USING A CREDIT NOTE: It is to be noted that free shipping is not applied to any customers using a credit note on our website.


International Shipping 

In general, shipments may take 2~5 business days. This will depend on the postal services in your area.

All prices are in Australian dollars. The prices within the online store DO NOT include relevant overseas duties and other customs charges you may incur.

PLEASE NOTE: To comply with Australian export regulations we are required to declare the exact value of all items ordered and to mark them as dutiable

'merchandise'.

We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending to a gift recipient.

Only actual street address will be accepted for international orders.(PO BOX NOT ACCEPTED)

 

TRACKING Customers are provided with tracking information email on dispatch of their order. StyleKeepers is not responsible if customers are not notifies by their

country's postal authority that items are awaiting payment of customs duties and taxes. 

 

TAXES & DUTIES : Any and all applicable custom fees, taxes and duties are the sole responsibility of the customer. The law requires STYLEKEEPERS to state the full value of your order on the package, and this will then usually determine the applicable fees.

 

SHIPPING TO RUSSIA: Due to recent customs restrictions in RU, we have been notified by DHL that shipping to RU is temporarily restricted. For this reason we are primarily using EMS to ship to RU and thus, the shipping cost has been increased to a flat rate of $60. 


PLEASE NOTE : That on rare occasions custom agents may delay the delivery of some packages. STYLEKEEPERS takes no responsibility should such

a delay occur, as it is the sole discretion of customs officials whether to release a package. If you have any issues, we recommend contacting your local customs

office.


Currency

All prices listed on our website are in Australian Dollars (AUD), and charged in Australian Dollars.

If you use a credit card to purchase your order, the bank that has issued your card determines the exchange rate and final value you will pay.

We recommend checking your bank’s website for their current exchange rates and policies. 

If you purchase through Paypal, please note the exchange rate used may be different again so we recommend checking the Paypal website for

more information on their current policies.


Policy & Terms

By placing an order at STYLEKEEPERS, you are responsible for any and all applicable customs duties and import fees, and the cost of return shipping

back to STYLEKEEPERS. 

 

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IMPORTANT INFORMATION

- We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, floods etc.).

- All colours of products are reproduced as accurately as possible, however a slight variation may occur in colour and size specifications.

- Colours may appear slightly different via this website due to computer picture resolution and individual monitor settings.

- Offers are available until stocks sell out.

 

WE RESERVE THE RIGHT:

* That all orders are subject to availability of stock

* To take reasonable steps to verify that the order and credit details are bona fide

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